Privacy Policy

TANAHARONVIT™ · A SOFTER EVERYDAY

Privacy Policy

How information is used when you browse, shop or contact tanaharonvit™.

Who is responsible

Changsha Fannong Network Technology Co., Ltd., the operator of tanaharonvit.com, is responsible for the personal information it processes in connection with this store. Contact service@tanaharonvit.com for privacy questions or requests. Shopify and payment providers may also process information under their own notices and responsibilities.

Information involved

  • Contact and account details: name, email, telephone number and account information you provide.
  • Order details: items purchased, billing and delivery addresses, purchase history and fulfillment records.
  • Transaction details: payment status, order references and refund records. Payment credentials are handled through the payment services used at checkout.
  • Support correspondence: questions, return requests and photographs you choose to send.
  • Technical information: IP address, browser, device and interaction records generated through use of the store.
  • Preferences: communication choices and cookie selections where those features are used.

Why information is processed

We use relevant information to process purchases, deliver goods, answer questions, manage returns, keep records, secure the store and prevent fraud. Where permitted and, when required, with consent, information may also support analytics and promotional communications.

Where applicable, processing relies on performing a contract, meeting legal duties, consent or legitimate business interests balanced against individual rights. You may withdraw consent without affecting the lawfulness of earlier processing.

Service providers and disclosures

Information may be shared as needed with Shopify, payment processors, delivery and fulfillment services, customer support providers and technology providers used for store operations. It may also be disclosed to comply with law, respond to lawful requests, protect rights or handle a business transfer subject to applicable safeguards.

Cookies, analytics and advertising

Shopify and other services used by the store may use cookies or similar technologies for carts, checkout, security, analytics and, where enabled, advertising. Optional tracking depends on the services actually installed and the consent rules applicable to your region.

Use the privacy or cookie controls displayed on the storefront, where available, to manage optional choices. Browser controls can also limit cookies, although disabling essential cookies may affect shopping. You may unsubscribe from marketing emails using their unsubscribe link.

Where applicable law treats certain advertising disclosures as a sale or sharing of personal information, you may request an opt-out by emailing us. Recognized browser opt-out signals will be handled where required.

Retention, security and international processing

Records are retained only as reasonably needed for fulfillment, customer service, accounting, legal obligations and dispute resolution. The period depends on the purpose and legal requirements. We use reasonable technical and organizational safeguards; no online service can guarantee absolute security.

Our company is based in China. Data may be processed in China and other countries where Shopify or other providers operate. Where required, international transfers must use applicable legal safeguards. Contact us for information about safeguards relevant to your data.

Your choices and rights

Depending on your location, rights may include access, correction, deletion, portability, restriction, objection, withdrawal of consent and opting out of certain advertising uses. Some rights are subject to verification, legal exceptions and record-retention duties.

Send requests to service@tanaharonvit.com. We may ask for proportionate information to verify identity or authority. You may use an authorized agent where permitted and complain to the relevant privacy regulator. We will not unlawfully discriminate against you for exercising your rights.

Children and policy changes

This store is intended for shoppers able to enter a purchase contract, and is not directed to children. Contact us if you believe a child has submitted personal information so we can review and take appropriate action.

This notice may change to reflect store operations or legal requirements. Additional notice or consent will be provided when required.